Troubleshooting

If the user faces any issue related to clusters, then they should provide the logs information of their clusters by following the below steps:

Step 1: Getting Kubearmor Sysdump

Users can get the kubeArmor sysdump by using the following command:

>> karmor sysdump 

Step 2: Getting logs from AccuKnox Agents

Along with KubeArmor Sysdump users will be required to send the logs of AccuKnox Agents running inside their cluster. To get the logs of each agent use the following commands:

kubectl logs -n accuknox-agents discovery-engine-xxxx-xxxx > discovery-engine-logs.txt
kubectl logs -n accuknox-agents feeder-service-xxxx-xxx > feeder-service-logs.txt
kubectl logs -n accuknox-agents policy-enforcement-agent-xxxx-xxx > PEA-logs.txt
kubectl logs -n accuknox-agents shared-informer-agent-XXX-XXx > SIA-logs.txt

Note: In the above command replace the xxx-xxxx with your respective pod name that is running in accuknox-agents namespace.

The users will have to send this Karmor sysdump file and AccuKnox Agents logs to AccuKnox Solutions team for debugging the issue.

---

SCHEDULE DEMO